Hollywood Casino Kansas Poker Room

Posted By admin On 14.06.20
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Located just south of Wichita in Sumner County, the Kansas Star Casino offers 1,750 slot machines, over 50 table games, an 8-table poker room and five great new restaurants. It's an all-new gaming entertainment destination without equal in the region! 14 visitors have checked in at Hollywood Poker Room. Foursquare uses cookies to provide you with an optimal experience, to personalize ads that you may see, and to help advertisers measure the results of their ad campaigns.

Well my Fiance and I decided on Tuesday July 3rd to spend our RARE night off together to have some fun,drinks and food at HWKC casino. We arent by any means regulars anywhere but have been to your casino , Harrah’s and Ameristar and have had a good time normally. Even to the point that now I actually have made my way to your St. Louis( Maryland Hts) location and played a bunch and will make my way back! So that is why last night was SO disappointing. Before I get to the negative I want to start with tghe fact that turn 2 again last night was a PLEASURE! They always do a great job and are by far your best employees! And thats where the end of our fun experience ends!

Ill start with your bartender that began the night at your Boulevard bar and then to your main bar! He was a young guy( Sorry didnt see his name) taller and very condisending! At 1st bar I just asked what was the better deal on Draft or Aluminum Pints from Coors Light? As a 13 year vet in the service industry I always do this to test how fun/good the server/tender is! Well this young man came back with the response of well if your gonna drink cheap does it really matter? I looked at him confused and made an order and then left right away upset but trying to chalk it up to busy night or maybe a bad night? Unfortanetly became a theme of the night!

Next I went to the poker room to play in the nightly tourney while she played cash. We have played all over the country in poker rooms large and small and the last 2 times here had a great time. But this night we were VERY dissapointed. My table was the one that started with the shuffeler broken and what I assumed to be the pit boss as our dealer. I was a little disconcerned at the way he treated his employees at the begining but chalked that up to him being stressed about tourneys late start. Then as he dealt his rude behavior continued. I was one of 3 or 4 non regulars at the table and belive you me if you werent a regular he was LESS than polite to you even so far as to go and let me know a bet 3 times while I was thinking and when I asked next time to announce it once for me and I will be fine and his response was let me do my job sir! I have played in over 100 poker rooms through out the country and this was the 1st time EVER having a pit boss behave like that. The next 3 dealers seemed to be lost and had to be reminded of blinds raising, if someone didnt raise correctly etc. I would expect some more professionalism is all.

Then to top the night off I went to the only open bar again to get 1 more beer and my favorite bartender was there and when I ordered a beer he went and filled 3 other orders and then came back and asked hey what did you order ? I said I asked for my beer 5 minutes ago and you acknowledged me and then went to your other customers? His reply was well there sitting here all night and they get first service. I declined my order and moved on!

777 Hollywood Casino Blvd.
Kansas City, KS 66111

(913) 288-9300

Casino • Live Dealer • Poker • Sports
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Hollywood Casino at Kansas Speedway cost $368 million dollars to build.
It opened in February 2012.

Hollywood

The casino sits at Turn Two of the Kansas Speedway overlooking the racetrack.

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Gaming

Open 24 hours daily
Must be 21 years old to enter the casino
100,000 square feet of gaming
2,000 slots
52 Table Games
Includes Blackjack, Craps, Mini Baccarat, Roulette, 21+3, Double Deck Blackjack, Royal Match, Craps Free Craps, Pai-Gow Poker Fortune Bonus, Let it Ride, 3-Card Poker, Mississippi Stud
Live Poker Room - open 24 hours daily
Includes Texas Hold'em, Omaha, Omaha High-Low, Seven Card Stud
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CASINO • LIVE DEALER • POKER • SPORTS
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Restaurants

Final Cut Steakhouse - steak and seafood
Epic Buffet
Turn2 Sports Bar & Restaurant - wings, burgers and sandwiches
Hollywood & Grind - specialty coffees, gourmet pastries, ice cream
Marquee Cafe - contemporary dining


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Hollywood Casino Kansas City Restaurants

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